Following final month’s reveal of Microsoft 365 Copilot, a prompt-powered artificially clever (AI) productiveness software powered by OpenAI’s ChatGPT expertise, Microsoft has introduced that it’ll even be including the tech to its Viva buyer expertise software.
In a blog post (opens in new tab), Microsoft means that the addition of AI to Viva will “prioritize each productiveness and worker engagement”. Copilot will likely be coming to all elements of Microsoft Viva, from Objectives, to Interact, Subjects and Solutions.
The tech large additionally unveiled Viva Glint, an worker suggestions platform, which may also see Copilot integration. AI, it urged, will enable corporations to sift successfully by way of worker feedback and establish key areas for enchancment just by utilizing “pure language”.
Copilot and worker engagement
It’s clear that Copilot’s foremost attraction is to save lots of workers time by finishing menial duties with ease.
In the identical method as different Microsoft 365 apps with Copilot integration, Viva will be capable of produce draft content material, equivalent to suggestions for enterprise aims and figuring out obstacles, based mostly on human prompts or prior paperwork.
However Microsoft additionally believes that workers will profit from “upleveled communication”, basically, feeling related to their bosses. In its latest Work Trend Index (opens in new tab), printed in April 2023, it claimed to have discovered a correlation between worker engagement and an organization’s monetary efficiency.
To this finish, Copilot in Viva Interact will enable employers to have posts and responses written for them, and let GPT-4 determine the best way to personalize messages with reference to tone, size, and sentiment.
“In at the moment’s fast-paced enterprise world, worker productiveness is seen as key to driving efficiency—and that’s actually true. However it’s vital to keep in mind that productiveness alone can not result in sustained success,” Kirk Koenigsbauer, Company Vice President for Microsoft 365 stated within the firm weblog.
“With Copilot, Microsoft Viva takes benefit of next-generation AI to speed up this new efficiency equation, the place engagement and productiveness result in higher enterprise outcomes and success.”
Now, if I cared a jot about feeling “related to” and impressed by my bosses, I’d in all probability be a bit skeptical to be taught that their heartfelt, heat publish about this quarter’s outcomes (or no matter) had been truly AI-generated. It’d present {that a} company surroundings constructed on positivity was fully artificial. However what do I do know?
