A day after information broke regarding a cyberattack on storage large Western Digital, the corporate has come ahead with extra particulars, together with affirmation that the attackers stole some knowledge from its techniques.
“Primarily based on the investigation to this point, the Firm believes the unauthorized occasion obtained sure knowledge from its techniques and is working to grasp the character and scope of that knowledge,” a press launch from the SSD and storage large mentioned.
In the meanwhile it’s unknown if the stolen knowledge belongs to WD’s clients, staff, or another person fully. It is also not identified precisely what sort of information was stolen, and whether or not or not it may be used for identification theft.
Steady disruption
The corporate did affirm that the incident “might proceed to trigger disruption” to elements of its enterprise operations – a attainable symptom of a ransomware assault.
It additionally mentioned it was “implementing proactive measures” to safe its enterprise, together with taking techniques and providers offline.
As we beforehand reported, the login service for WD My Cloud House has been unavailable since final weekend, and though the corporate didn’t affirm these two occasions are associated, it’s secure to invest they’re.
As of Tuesday morning, the problem nonetheless appears unresolved, as Twitter customers are nonetheless claiming not getting access to their knowledge. “@westerndigital how will we entry knowledge. There are essential information within the system and am at a loss and never in a position to work for the previous two days. When this might be set proper,” one consumer asks.
WD’s My Cloud status page (opens in new tab) exhibits the service as offline, with the next notification: “We’re at present experiencing a service interruption that’s stopping clients from accessing the My Cloud, My Cloud House, My Cloud House Duo, My Cloud OS 5, SanDisk ibi, SanDisk Ixpand Wi-fi Charger service. Our staff is working urgently to resolve the problem and restore entry as quickly as attainable. We apologize for any inconvenience this may increasingly trigger and respect your endurance.”
TechRadar Professional has contacted WD for additional remark.